Shipping policy

Shipping Policy
Last updated: July 2026

All products from Locate Clothing Ltd are made to order. Each piece is created specifically for you once your order is placed — allowing us to produce more thoughtfully, with less waste.

Processing & Dispatch
Orders are typically processed and dispatched within 3–5 working days. During busy periods, this timeframe may vary slightly.

Shipping Times
Delivery times depend on your location and the shipping method selected at checkout. Estimated delivery times will be shown at checkout where available.

Typical timescales:

UK Delivery

Delivery within the UK typically takes 2–4 working days after dispatch.

Standard UK Delivery:
5–9 working days total
£3.99 — Free on orders over £100

International Delivery

We ship worldwide.

International orders are fulfilled within 3–5 working days, with delivery typically taking 5–14 working days depending on location.

Please note, international orders may be subject to import duties and taxes upon arrival. These charges are set by your local customs authority and are the responsibility of the customer.

Multiple Items
If your order contains multiple items, they may be dispatched separately depending on production requirements.

Delays
While we aim to meet all estimated timeframes, delays can occasionally occur due to factors outside our control, including courier issues or high demand.

Incorrect Address
Please ensure your shipping details are correct at checkout. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.

Contact
If you have any questions about your order or delivery, please contact us at:
hello@locateclothing.com

Thank you for your patience while we create something made just for you — so you can love where you are.